Contact Us

Main Office

OFFICE HOURS:

8:30 a.m. – 5 p.m.

LOBBY HOURS:

9 a.m. – 4:30 p.m.

8865 Natural Bridge Road

St. Louis, MO 63121

CALL (314) 428-3200

FAX (314) 949-7585

Parking

Free parking is available on the upper parking lot for all visitors to the main office of County Housing.

Public Transportation

A Metrobus stop is located in front of County Housing’s main office building. For more information on Metro Transit – St. Louis, go to metrostlouis.org

Exterior Drop Box

(mailbox for paperwork only)

A drop box is available in front of County Housing’s main office building for clients, residents, and landlords to drop off paperwork only.

Public Housing Residents

Highview Office

(Highview, Pagedale, Hillsdale, Olivette, scattered sites)

2876 West Pasture 
St. Louis, MO 63114

(314)-912-7958

Arbor Hill Apartments and Fee Fee Manor

133 Grape Avenue
Maryland Heights, MO 63043

(314) 788-6458

Villa Lago

12240 Villa Logo Ct.
St. Louis, MO 63138

(314) 788-6458

Maintenance Information

Call the main number at (314) 428-3200 and ask to be transferred to public housing or maintenance.

Email: phmsr@countyhousing.org

Emergency Maintenance

Emergency maintenance service for public housing residents is available on weekdays after 4:30 p.m. and all day on weekends and holidays by calling (314) 492-3811

Voucher Program Residents

Your Housing Choice Voucher program caseworker is the main point of contact between an applicant or voucher holder and County Housing. They will be able to answer most questions related to housing assistance.

How do I contact my caseworker

The easiest way to contact a caseworker is through email. They each assist around 400 families each year in finding housing. Please allow 24-48 hours for them to respond to any email or voicemail, as they receive a large number of contacts throughout their day. To leave a voicemail and receive a callback, please call the main number and ask to speak to your caseworker.

How do I look up my caseworker

You can look up your assigned caseworker by logging into the RentCafe portal. Once logged in, click on the “Contact Us” tile. From there, you will find your caseworker’s name and contact information. Information on using RentCafe can be found here.

If you are a Housing Choice Voucher resident and you have an emergency with your home, you need to call your landlord.

County Housing Contact Form

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